Returns & Exchanges
Due to the intimate nature of our products, we offer a 30-day return window for items that are unworn, unwashed, and still in their original packaging with all hygienic liners intact. We strive to ensure you find your perfect fit while maintaining the highest standards of health and safety.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Check Hygiene Standards
Ensure all garments are in their original condition; items with removed tags, stains, or missing hygienic stickers will not be accepted for return.
Pack and Ship
Print your prepaid shipping label and securely pack the items in the original mailer to protect the delicate fabrics during transit.
Receive Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing